Contact us

Terms and Conditions

Conditions générales de ventes


VERSION DATED 04/02/2021

PRELIMINARY ARTICLE The company TRENDLAB SAS (hereinafter referred to as “TRENDLAB SAS”) markets notebooks, studies, and services under the brand NellyRodi.

Eager to better meet the expectations of its customers, TRENDLAB SAS has wished to establish a remote sales network via telephone and electronic means (Internet) relating to the remote sale of certain trend notebooks and studies.

In order to guarantee its customers an optimal level of service, TRENDLAB SAS intends to offer a selection of certain NellyRodi notebooks & studies, excluding from remote sales certain services such as studies and services marketed by TRENDLAB SAS (consulting missions, workshops).

These General Sales Conditions (“GSC”) of TRENDLAB SAS apply to all sales made by TRENDLAB SAS relating to certain trend notebooks and studies ordered online or by phone. These sales mainly concern professionals and, possibly, consumers as defined by the preliminary article of the Consumer Code.

Accordingly, the protective provisions of consumer law, particularly regarding distance selling, are only applicable to the sale of trend notebooks with material support delivered by TRENDLAB SAS, provided that the relevant Customer is a consumer or a professional who meets the conditions of Article L221-3 of the Consumer Code (the subject of the distance contract is not within the scope of the main activity of the professional solicited, and the number of employees employed by the professional is less than or equal to five).

The use of the remote sales process described in these General Sales Conditions is reserved (i) for Customers only and (ii) for delivery in “Metropolitan France” (this term is understood to include Corsica and excluding Overseas Departments and Territories as well as Monaco).

ARTICLE 1: SCOPE OF APPLICATION These General Sales Conditions apply to all sales of TRENDLAB SAS products concluded either through the “Customer Service” established by TRENDLAB SAS (hereinafter the “Commercial Service”) or via (hereinafter the “Site”) for delivery only in Metropolitan France.

1.1 Regarding telephone sales, any sale of certain NellyRodi notebooks & studies through the Customer Service established by TRENDLAB SAS is concluded subject to the resolutive condition of the acceptance of these General Sales Conditions by the customer.

1.2 Regarding online sales (Internet), the Customer declares to have read these General Sales Conditions before placing an order.

Validation of the order constitutes acceptance without reservation of these General Sales Conditions.

In accordance with the provisions of Article 1369-4 of the Civil Code, these General Sales Conditions can be saved by any person visiting the Site, by means of computer recording, and can be reproduced by printing.

These General Sales Conditions will apply as long as they are available on the Site.

In the event that, after the date of their removal from the Site, these General Sales Conditions remain accessible to the public via other websites or by any other means, they will no longer be binding on TRENDLAB SAS.

1.3 TRENDLAB SAS reserves the right to modify or draft new General Sales Conditions at any time. All modifications or new General Sales Conditions will be displayed on its Site.

1.4 The General Sales Conditions binding on the Customer will be only those applicable at the time of the conclusion of the sales contract.

ARTICLE 2: IDENTIFICATION OF THE OFFEROR This concerns TRENDLAB SAS with a capital of €223.750 registered with the Paris Trade and Companies Register under number B 450 582 853.

Headquarters: 9, rue Cadet – Paris VAT: FR27450582853

ARTICLE 3: INFORMATION REGARDING NOTEBOOKS & STUDIES Information regarding all NellyRodi items that may be sold by TRENDLAB SAS via its Customer Service is available on its Site.


Orders will be received, in French or English, by the Commercial Service of TRENDLAB SAS at +33 1 42 93 04 06, from Metropolitan France, Monday to Friday, from 9:30 a.m. to 6:00 p.m., except on public holidays.

Before placing an order, the Customer must have read TRENDLAB SAS’s GSC, which will be published on its Site, and will confirm simultaneously during his telephone order that he has read and accepted them.

4.2 Orders via Internet

Orders can be placed via the Internet on the merchant Site accessible from the French version of the Site. The Customer bears the telecommunication costs when accessing the Internet and using the Site.

The photographs, graphics, and descriptions of the products offered for sale are only indicative and do not bind TRENDLAB SAS in any way. Customers have the option to obtain additional information by contacting TRENDLAB SAS’s Commercial Service by phone.

In case of an obvious error between the characteristics of the items and their representation, TRENDLAB SAS cannot be held responsible.

In order to purchase a notebook or a study, the Customer must fill out an order form specifying certain mandatory fields so that his selection can be taken into account by TRENDLAB SAS.

In case of prolonged inactivity during the connection, it is possible that the selection of items chosen before this inactivity is no longer guaranteed. The Customer will be prompted to restart his selection of products from the beginning.

All necessary steps for the sale will be specified on the Site in accordance with Article 1125 of the Civil Code. In application of the provisions of Article 1127-1 of the Civil Code, the Customer will have the possibility, before definitively validating his order, to check the details of his order and its total price and to correct any errors before confirming it to express his acceptance. From the moment the Customer validates his order, TRENDLAB SAS will acknowledge receipt of it without delay and electronically.

However, the sale will only be considered final after TRENDLAB SAS has sent the Customer the order confirmation, specifying the shipment of the items.

ARTICLE 5: PRICE OF ITEMS & DISCOUNT 5.1 The prices of TRENDLAB SAS’s products and services online are those appearing on the rates in force on the day of the order by the Customer.

They are in euros and excluding taxes and must therefore be increased by the VAT rate and any applicable shipping costs on the day of the order.

TRENDLAB SAS reserves the right to modify its prices at any time, it being understood that it invoices the online products and services at the price in force at the time of the order.

No discount will be granted for early payment.

5.2 The HT price of each item that the Customer wishes to purchase, as well as the amount of the delivery costs relating to their delivery (if these delivery costs are not covered by TRENDLAB SAS), will be communicated to him either during his call to TRENDLAB SAS’s Commercial Service or during the connection to the Site.

The Customer will receive, at the latest upon delivery, for each item, the written confirmation of the price paid detailing the price of the items, taxes, and delivery costs, if any, borne by him.

ARTICLE 6: PAYMENT CONDITIONS 6.1 The Customer’s purchases can be paid for by credit card (cards from the “CB” network, Visa, Eurocard/Master

Reconciling creation and responsibility

As a B Corp, NellyRodi is part of a global community of companies that adhere to high social and environmental standards.